Shipping policy
Shipping Policy
Last updated: July 18, 2026
Digital Products
Digital downloads (such as flashcards, practice journals, and other printable resources) are delivered instantly via email and/or a secure download link after checkout. No physical shipping is involved, and there is no shipping charge for digital-only orders.
Physical Workbooks
Physical workbooks are currently packed and shipped directly by us.
- Processing time: Orders are typically processed and shipped within 3-5 business days of purchase.
- Shipping method: We currently ship via USPS with delivery typically taking 3-5 business days within the continental United States.
- Shipping costs: Shipping is calculated at checkout based on your order quantity and location.
- Order tracking: You'll receive a tracking number via email once your order ships.
As our workbook series grows, we may transition physical fulfillment to a print-on-demand partner. If this happens, we'll update this policy to reflect any changes to processing time or shipping methods. Nothing about how you place an order will change.
International Shipping
We ship to select international destinations. International orders may be subject to customs fees, import duties, and taxes imposed by the destination country, which are the responsibility of the customer. Delivery times for international orders vary and are not guaranteed.
Shipping Delays
We are not responsible for delays caused by the carrier, customs, weather, or other circumstances beyond our control. If your order is significantly delayed, please contact us at jessica@jessicaschable.com and we'll help track it down.
Lost or Damaged Packages
If your package arrives damaged, or if tracking shows delivery but you haven't received it, please contact us at jessica@jessicaschable.com within 7 days of the expected delivery date so we can help resolve the issue.
Questions?
Reach out anytime at jessica@jessicaschable.com, we're happy to help.